51% of French people intend to buy a smartphone that has been professionally refurbished (2026 Recommerce Barometer, Kantar Insights). But a refurbished phone has neither a suggested retail price nor an identical product code across different retailers: each unit has its own model, grade, battery, and buyback price. As a result, many retailers simply adopt the prices listed on online marketplaces, without knowing whether those prices cover their costs or whether they threaten their sales of new devices.
