White paper

Refurbished: Set the price for a product that no longer has a list price

51% of French people intend to buy a smartphone that has been professionally refurbished (2026 Recommerce Barometer, Kantar Insights). But a refurbished phone has neither a suggested retail price nor an identical product code across different retailers: each unit has its own model, grade, battery, and buyback price. As a result, many retailers simply adopt the prices listed on online marketplaces, without knowing whether those prices cover their costs or whether they threaten their sales of new devices.

This white paper explains how to set the price of a refurbished product within a price range: a minimum price per channel (full cost, VAT on the margin, private copying levy, two-year warranty), a maximum price per grade (minimum price difference from a comparable new product), and a market price based on comparable condition. Audited figures from 2024 to 2026 (Recommerce and Kantar Insights, Xerfi, Arcep, FDM CCS Insight, DGCCRF, BOFiP).

By downloading it, you will discover

  • Why the price offered by platforms isn't enough: it may fall below your full cost or come too close to the retail price of your product line
  • How to calculate a minimum price per channel, including VAT on the margin, the private copying levy, and the two-year legal warranty
  • How to price based on battery grade, generation, and condition—the primary indicator of longevity for 34% of French people who are still undecided
  • How to position new and refurbished products within the same price range to avoid cannibalization
  • What indicators should trigger a review of the pricing schedule, from new-product price declines to the aging of inventory by grade?
Cover of the BOOPER white paper: Refurbished—Pricing a Product That No Longer Has a List Price

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